Privacy Policy

1. Overview

Supreme Design Solutions ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website and services (the "Services"), you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

• Information you provide: name, email address, password, billing address, company details, and the content of design briefs, messages, and uploads.
• Payment information: processed by our third-party payment processor. We receive transaction metadata (amount, status, last four digits of the card) but do not store full card numbers.
• Account & usage data: log-in events, pages visited, requests submitted, deliverables accessed, device and browser information, IP address, and approximate location.
• Cookies & similar technologies: used to keep you signed in, remember preferences, and measure how the Services are used.
• Communications: support tickets, emails, and feedback you send to us.

3. How We Use Information

• Provide, operate, and improve the Services and produce your design deliverables.
• Process payments, manage subscriptions, and send billing-related notices.
• Authenticate users, prevent fraud, and protect the security of our platform.
• Respond to support requests and communicate about your account.
• Send service updates and, where permitted, marketing messages you can opt out of.
• Comply with legal obligations and enforce our Terms of Service.

4. Legal Bases (EEA/UK Users)

We rely on the following legal bases: performance of a contract (to deliver the Services you purchase), legitimate interests (to secure and improve the Services), consent (for optional marketing and certain cookies), and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We share it only as needed to operate the Services:

• Service providers: hosting and database providers, authentication, payment processing, email delivery, analytics, and customer support tools, each acting under contract and only as needed to perform their function.
• Legal & safety: when required by law, subpoena, or to protect the rights, property, or safety of our users or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
• With your direction: when you ask us to publish, share, or transfer your content.

6. Cookies & Analytics

We use strictly necessary cookies for authentication and security, and optional cookies for analytics that help us understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.

7. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

8. Security

We use industry-standard administrative, technical, and physical safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to certain uses or withdraw consent. To exercise these rights, contact us using the details below.

California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and to request deletion. We do not sell personal information as defined by these laws.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses to protect cross-border transfers.

11. Children's Privacy

The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date. Material changes will be communicated through the Services or by email.

13. Contact Us

Questions or requests about this policy? Contact us.